shipping & returns
Delivery time: Our delivery time is within 5 working days within the Netherlands. For all other countries our delivery time is about 14 days.
Delivery costs: The costs for delivery within the Netherlands are € 6,95 and €8,00 elsewhere.
Orders from within the Netherlands take up to 5 working days to be delivered. Delivery is through PostNL.
Not at Home
PostNL has several delivery services if you are not at home. First they will try to deliver your package at your neighbours, leaving a note for you where the package is. If they cannot deliver the package, they will leave a note in your post-box that they will return the next day. If this does not work, they will leave the package at the nearest post office of your choice, so you can pick it up in the weekend.
If you are not satisfied with the product, then you can return it without unopened to us. Please make sure to state the reason for returning together with your name, email address and telephone number. Within 14 days your money will be reimbursed in your account.
If you have opened the product and are not satisfied with it, please send us an email (firstname.lastname@example.org) and we will always try to answer your questions or your complaints.
Returns may be send to: KrappabyGigi attn. returns.
return & exchange policy
For hygienic reasons we do cannot accept return orders that have been unsealed